Creative Brand Strategy - Task 1


NAME: 
SARAH CHEONG YINSHI                                                                                                        I.D: 0354962

COURSE: BDCM

WEEK 1 - WEEK 14

30/08/2023 - 22/09/2023

GCD 61404 - PUBLISHING DESIGN


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LECTURE | WEEK 1 | 30/08/2023


『Module Introduction

About this module 

⇢ It is half conceptualising a brand and the other half is executing that concept.

⇢ Using in depth visual strategy and graphics.

⇢ Solving problems

⇢ mapped out target audience deeply.


About brand strategy

⇢ It is a long-term plan whose purpose is to increase a brand's position and positive perception in the market.

⇢ It can include several media channels, campaign types, and a variety of tactics to reach its goal.


Importance of brand strategy

⇢ Differentiation: In a crowded marketplace, a strong brand strategy helps your business stand out from competitors. It defines what makes your brand unique and why consumers should choose your products or services over others.

⇢ Consistency: Brand strategy ensures that your messaging, visual identity, and overall brand experience are consistent across all touchpoint, It builds trust and recognition among your target audience.

⇢ Longevity: Brands with clear and well-defined strategy are more likely to survive and thrive over time. 

⇢ Emotional connection: successful brands create emotional connections with their audience. It can lead to stronger customer loyalty and engagement.


LECTURE | WEEK 2 | 06/09/2023


『Branding Process

A brand impacts a company's behaviour, reputation & customer experience. 

 To be successful, a brand has to be able to adapt as the market grows.

 The different stages & roles that fit within the brand development.


Brand development process

 Formulate a brand strategy

 Creative execution

 Creative implementation

 Communicating the brand


Campaign

A continuous attempt to communicate a message to the audience that usually stays a longer period of time

 Concept Campaign: A hook or an idea that convinces audiences to take action. 

 Cause Campaign: Is able to better society as well as increase profits using activist messages. It markets a specific idea, goal, or cause instead of a product or service. 

 Event Campaign: Also known as experiential marketing that uses virtual or in-person experiences to teach consumers about the products, services & business.

 Launch Campaign: Completes a specific marketing goal to gain interest and build reputation.

Personality Campaign: Takes a person's reputation & career from relative obscurity to high visibility.


SWOT

 Strengths, Weaknesses, Opportunities, Threats

 Helps decision making to start new initiatives, improve policies, and consider opportunities.


Customer Journey Map

 Identifies the consumer's experiences with the brand from start to finish.

 Requirements: Customer perspectives, Touch points, Customer Segments



LECTURE | WEEK 3 | 13/09/2023


『The Creative Brief

⇢ Defines which other brands competes with, shows which brands should be focus on analysis and study.


Brand Positioning

The unique value that a brand presents to its customer

A marketing strategy brands create to establish their brand identity while conveying their value proposition, the reason why a customer would prefer their brand over others.


Big Idea

Overarching message that underpins all elements of a campaign in order to resonate with the large audience.


Process

⇢ Understanding

⇢ Clarifying

⇢ Positioning

⇢ Brand essence

⇢ Big idea


LECTURE | WEEK 4 | 20/09/2023


『Touch Points

⇢ The interactions and exposures that a consumer can have with a brand.


Physical: Packaging, Print advertising, signage

Virtual: Website, Social media, digital advertising


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INSTRUCTION



In Task 1(A), we are to analyze a well-established City Branding Campaign of our choosing. 3 main categories need to be included (Identifying its brand strategy, Understanding its brand experience, Reviewing its key visuals & the applications). 

In Task 1(B), we are to propose a City Branding Campaign according to a city of our choosing. The campaign can be conceptualized as a concept, cause, event, launch, personality, etc.


TASK 1(A) | CASE STUDY 


I've chosen the city Amsterdam for my city branding case study research. Before compiling it to slides, I've arranged all the researched informations into google docs, then rephrasing it.



Figure 1.1 - Research Collection, Google Docs


Below is the 1st version of slides before receiving feedbacks.


Figure 1.2 - Slides Version 1


Figure 1.3 Task 1A final version slide

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TASK 1(B) | CITY BRANDING CAMPAIGN 


For this task we were asked to choose a city to brand, I've chosen the city Taipei. 

Here is the week 2 and week 3 progress I came up for the campaign: 


WEEK 2

I research about the background of Taipei, and what they're known for, which makes them unique. Which are their LGBTQ+ rights community and night market culture. So I came up with a rough idea for the uniqueness of Taipei.


WEEK 3

After locking down to 1 focus, I then started to frame Taipei regarding the chosen topic - LGBTQ+ community. 



Figure 2.1 - Draft document, Google Docs

Figure 2.2 - Customer Journey Map, Ver 1

Figure 2.2 - Customer Journey Map, Ver 2



Figure 2.2 - Final slide, task 1b


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FEEDBACK
WEEK 2

How to differentiate the night market culture? Thailand vs taiwan. Push taipei of the night market destination. It’s not enough just to promote night market. Lgbt kind of limit on design wise. Might not entirely rely on colour, more on illustration. could promote it as most accepted lgbt culture in Asia. Maybe find another approach to fit with lgbt. Educate citizens, people of diverse, so open hearted people that only them can accept us. Provide a safe space for the lgbt community.



WEEK 3

About the campaign: highlight the city's inclusive and diverse atmosphere while also advocating for continued efforts to protect and expand LGBTQ+ rights, to let the lgbt community feel safe and the love from their people-  a safe heaven.

Brand value: Rethink number 3 not accurate, not a brand value need a key word that my campaign embodiedness 

Target Audience: Segmentation, look deeper into it

SWOT opportunities: External factors- more awareness the community now, there’s more awareness now. Look wider factors that can your campaign

SWOT Threats: Still very centered on lgbt, situation rolde events that may affect my campaign.

Brand Positioning: It’s repeating, brand offers to who what make it different, offers a safe space for who, to make local community more accepting more proud first asian city to accept. what your brand what to offer.


Traditional media- brochure/ environmental graphic 

Decision - opportunity from design from campaign perspective

Email- subscribe then newsletter, receive more news about lgbt

What does this customer get- merchandise

Think bigger


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REFLECTIONS
EXPERIENCE
I had look up to city branding before, looking how they brand a city so successful. Having the opportunity to get in touch and create a city branding, I would say it is my first time and I am super excited to learn and delve into it. 

OBSERVATIONS
While researching, I can see that it is not an easy task, to make a city branding successful and influencing. Seeing that this is actually a huge project, which I think that's a very small chance for me to really work for city branding in the future.

FINDINGS
When I'm working on task 1A, I was having difficulties to actually choose a city to research its case study, I find that it is so important for a city branding to be successful, that could really catch attention and influence visitors, and understand its branding and message behind it.

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FURTHER READING

IMPORTANCE OF CITY BRANDING

In a world where the movement of people, capital and ideas is more fluid than ever, a strong place brand is more important than ever.

“A strong place brand helps a place compete in the global marketplace,” he says. “A business or a potential resident or a visitor can go anywhere they want today, so articulating differentiating and unique characteristics is important to attracting investment, people and capital to your place.”

Fair says that a well-articulated place branding strategy strengthens a community’s sense of place, because it creates alignment between the language and messages created for and by business, community and visitors. “When those three are aligned, there’s true resonance,” he says.

Resonance creates place brands in a three-step process that starts with an audit of current brand perceptions and communications, then engages audiences – business, industry, resident, destination marketing organization – to understand their perceptions of the characteristics and attributes. “Then we look for common threads to help write a positioning and story that everyone’s on board with,” Fair says.

“A well-articulated place branding strategy should help a country, city or community better understand what industries and types of investment it’s trying to attract, and what kinds of people and markets it should be looking for, whether for tourism or immigration. Best of all, it helps destinations chart not only who they are but who they want to become,” Chris says. “That’s part of its power. A place brand reflects what a place currently is and inspires what it can be in the future.”

CUSTOMER JOURNEY MAP

https://delighted.com/blog/guide-to-customer-journey-mapping

customer journey map is a visual storyline of every engagement a customer has with a service, brand, or product. The customer journey mapping process puts the organization directly in the consumer’s mind to better understand the customer’s processes, needs, and perceptions.


A journey map lays out all touchpoints that your customer may have with your brand – from how they first heard of you through social media or brand advertising, to their direct interactions with your products, websites, or support team and includes all of the actions your customer takes to complete an objective across a period of time.

A visual representation of the entire customer journey can provide valuable insights into the thoughts of your customers. This can then lay the groundwork for essential changes to your product or service, or overall customer experience, marketing, and business strategy.

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THANK YOU

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